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Display replacement or Glass Front LCD Panel

Recently iBought iMac 27inch 2017 brand new machine, and i crack the screen my question is;


  1. Does Apple warranty cover screen crack prior to 3 month purchase?
  2. If i have to replace it, is buy new display replacement or Glass Front LCD Panel?


Thanks for your help

iMac 27" 5K, macOS 10.14

Posted on Jun 11, 2019 6:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2019 6:55 AM

No. The warranty does not cover accidental damage.

Make an appointment at the genius bar of your local Apple Store or take it to your local Authorized Service Provider. They will examine it and explain your options.

4 replies

Jun 11, 2019 12:21 PM in response to rajasa_eric

If your system is covered by AppleCare+ then


AppleCare+ for iMac - Apple


Here is the excerpt from the web page that may be of interest to you:


"AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee..." If you don't have AppleCare+ then I agree with Allan Jones that your homeowners or renters insurance may provide coverage. Some credit cards also provide accidental damage coverage, so you may want to pull up the terms if you used a credit card to pay for the iMac.

Jun 11, 2019 8:13 AM in response to rajasa_eric

To your question #2, take-apart images of that model suggest the display and the glass are integral--you can't replace the glass without replacing the display. Plan for a big, painful expense.


If you have homeowners'/renters' insurance, many of those policies cover damage to your tech gear. It may be you only hope of financial relief, subject to the usual deductible.

Display replacement or Glass Front LCD Panel

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