You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost pictures

Hello. I deleted some pictures on my iphone 5c (I deleted from recently deleted too) thinking that once I opened my icloud account on my new iphone (iphone xr) I would have them there. The thing is that when I got my new iphone, the pictures weren't there. I don't know why, because before deleting the pictures from the iphone 5c I made a backup. Can somebody help me? I lost 500 pictures :(

iPhone 5c, iOS 10

Posted on Jun 20, 2019 9:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2019 1:53 PM

If you were syncing photos with iCloud, photos aren't included in your backup.


Back up – What does iCloud back up


Since you deleted the photos from the Recently Deleted album, they are gone.

1 reply

Lost pictures

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.