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Level 1

4 points

Payment method

i have put in the correct credit card information for my payment method but it still says failed

iPhone XR, iOS 12

Posted on Jun 22, 2019 8:58 AM

Top-ranking reply

Level 6

9,545 points

Posted on Jun 22, 2019 9:06 AM

Try updating your payment information here, Apple ID - Manage Your Apple Account, rather than on your phone. If you still have problems, contact Apple ID Support.

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