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lourdes131 Author

Level 1

4 points

Additional charge

Hello

there is a charge to my credit card that was not authorized

Posted on Jun 24, 2019 12:27 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jun 24, 2019 1:15 PM

Are you seeing it on the purchase histories of any iTunes account you've got linked to the card : See your purchase history in the App Store or iTunes Store - Apple Support ?

If not, and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support, contact the card issuer.

If it does show on your iTunes account, and if you claim you didn't do it, contact iTunes Support and see what they say : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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