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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello! I was not going to buy a subscription for the app, the children took the phone, maybe they decided that it was a game and they clicked. Just now I started to look at the card statement, it was taken a lot of money. Apple Support doesn’t work. It says: “We've determined that your purchase does not meet the conditions for a refund.” What to do? I didn’t even know about that app😭
iPhone XS, iOS 12
FYI: These are user-only forums. Apple is not here. Thank you for your understanding and support. Should you need further help: Contact Apple Customer and Support Service.
FYI: These are user-only forums. Apple is not here. Thank you for your understanding and support. Should you need further help: Contact Apple Customer and Support Service.
Refund for a purchase
