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Canceling

I just bought an app by mistake I swear. Could you guys cancel it and return my money back please please

iPhone 6, iOS 11

Posted on Jun 24, 2019 8:41 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2019 10:46 PM

No we can't, you know that these are user forums and that we are just fellow users.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 24, 2019 10:46 PM in response to mashaelg4

No we can't, you know that these are user forums and that we are just fellow users.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Canceling

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