Unlock iPod touch

If you mean the password for your Apple ID,

Activation Lock Problem

If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a decease owner you will need a certified copy of the Death Certificate, the device, proof of inheritance and proof of your identity. Take all to your local Apple Store for help. Note: there is no guarantee that anyone can gain access to the device.

     Find My iPhone Activation Lock

     If you can't activate your iPhone - Apple Support

     Activation Lock - Turn off Find My iPhone

If you have an Apple Watch please see: About Activation Lock on your Apple Watch - Apple Support.

If you mean the lock screen's passcode:

Forget Passcode or Restore Device

1. 1. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
   2. How to erase your iOS device & then set it up as a new device or restore it from backups

For help with the above or later models including iPhone 7, 7s, 8 or later, iPad Pro 11" and iPad Pro 12.9" models please refer to If your iPhone, iPad, or iPod touch won't turn on or is frozen.

If the above doesn’t work for you, then:

Follow these steps to place your iOS device into recovery mode: iPhone DFU mode explained, and how to enter DFU mode on your device.

If all fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service.