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Unable to make payments

I have a bank card bound to my Apple ID, but when I try to download a paid app on the App Store it always shows me: “The iTunes Store is unable to process purchases at this time. Please try again later.” Please, would someone help me, ‘cause I need to download it urgently. I am in mainland China.

iPad Pro, iOS 12

Posted on Jun 26, 2019 6:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2019 8:40 PM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

3 replies
Question marked as Top-ranking reply

Jun 26, 2019 8:40 PM in response to denny2001

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

Unable to make payments

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