You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music Student Subscription

I verified my university email and told that my billing info has to update. I updated my billing info and after that nothing happened?? I was charged RM6 for twice but there is no any Apple Music subscription for me tho. What happened?

iPhone X, iOS 12

Posted on Jun 28, 2019 12:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2019 12:53 AM

We are fellow users, we won't know what happened. If the charge was successful (e.g. not just : About payment card authorization holds from the App Store or iTunes Store - Apple Support) contact Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 28, 2019 12:53 AM in response to oxa27

We are fellow users, we won't know what happened. If the charge was successful (e.g. not just : About payment card authorization holds from the App Store or iTunes Store - Apple Support) contact Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Apple Music Student Subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.