You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email photo attachment problems

I'm having problems (which I've had before) attaching photos to Mac Mail emails.


When I try to open my Photos folder (the photos are in iCloud) it attaches the whole folder.


It doesn't allow me to open the folder and access individual photos/files.


I then get the beach ball and have to force quit.


Help would be much appreciated.


Steve (from UK living in France)


Posted on Jun 28, 2019 4:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2019 5:24 AM

Run safe mode https://support.apple.com/en-in/HT201262

And then create a new test user account see this article https://support.apple.com/el-gr/HT204443

Once again configure mail application see this article https://support.apple.com/en-in/guide/mail/mail35803/mac

And then add individual photos https://support.apple.com/en-in/guide/mail/mlhlp1050/mac

Make sure you have already set up iCloud photo library see this article https://support.apple.com/en-in/HT204264

And check the box of download original photos in photo preferences see this article https://support.apple.com/en-in/guide/photos/pht5156cc968/4.0/mac/10.14



Similar questions

1 reply
Question marked as Top-ranking reply

Jun 28, 2019 5:24 AM in response to Stephen Turnbull

Run safe mode https://support.apple.com/en-in/HT201262

And then create a new test user account see this article https://support.apple.com/el-gr/HT204443

Once again configure mail application see this article https://support.apple.com/en-in/guide/mail/mail35803/mac

And then add individual photos https://support.apple.com/en-in/guide/mail/mlhlp1050/mac

Make sure you have already set up iCloud photo library see this article https://support.apple.com/en-in/HT204264

And check the box of download original photos in photo preferences see this article https://support.apple.com/en-in/guide/photos/pht5156cc968/4.0/mac/10.14



Email photo attachment problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.