bogus email

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Jagger1948 Author

Level 1

8 points

bogus email

i received an email that looked like legitimately from Apple iTunes for a purchase of warriors of water deep for $ 29.95. i did not purchase this, at the bottom of the attachment it allowed me to click on

Having a Problem with this transaction? Report a problem or cancel so i clicked on it and entered my ID and password. Then it sent me to another screen that wanted all my personal information to include my Social Security # at that point I thought it bogus.. So I got out and went to change my password. I'm just hoping i changed my password soon enough to not allow them to get into my account. Nothing has hit my credit card account. is there anything else I need to do or watch for to assure I haven't been compromised? please help I am concerned

iPad, iOS 9

Posted on Jun 30, 2019 5:55 PM

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Answer 1

Top-ranking reply

narrniah

Level 2

246 points

Jun 30, 2019 6:30 PM in response to Jagger1948

You did the correct thing when you reset your password. Do you by any chance have Two Factor Authentication enabled on your account? Two Factor sends a verification code when you sign into your account. If you haven't enabled Two Factor, you may want to consider doing so. It provides the most security for your Apple ID account. To enable Two Factor, go to settings>name>password and security>turn on Two Factor.

https://support.apple.com/en-us/HT204915

Below is an article on phishing attempts. You can forward the email you received to reportphishing@apple.com. The security team will investigate.

https://support.apple.com/en-us/HT204759

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Answer 2

Eric Root

Level 10

684,627 points

Jun 30, 2019 7:54 PM in response to Jagger1948

If the attempts continue, you might want to consider a name change.

Note the restrictions in the article.

Apple ID Name Change

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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Answer 3

TheLittles

Level 10

195,807 points

Jun 30, 2019 7:03 PM in response to Jagger1948

Report This to Apple: Forward this phishing scam the Apple. Use this eMail Address: reportphishing@apple.com

Doing Your Part: The more reports Apple receives of such phishing eMails and scams, the more Apple's engineers will know what to look out for, and what to add to its security updates.

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bogus email

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