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Level 1

5 points

Activation Lock on IPAD's mom

My mom can't access on IPAD. Due to it required apple ID and password to unlock but she can't remember them. So could you have the way to unlock it?

iPad mini Wi-Fi

Posted on Jul 1, 2019 11:15 PM

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Level 10

173,298 points

Posted on Jul 2, 2019 4:47 AM

this

is a user helping other users with tech questions forum, you are not addressing

apple here just fellow users

if she forgot her appleID If you forgot your Apple ID - Apple Support

if she forgot her appleID password If you forgot your Apple ID password - Apple Support

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Top-ranking reply

Level 10

173,298 points

Jul 2, 2019 4:47 AM in response to aemorn

this

is a user helping other users with tech questions forum, you are not addressing

apple here just fellow users

if she forgot her appleID If you forgot your Apple ID - Apple Support

if she forgot her appleID password If you forgot your Apple ID password - Apple Support

Reply

Level 10

151,635 points

Jul 2, 2019 9:08 AM in response to aemorn

An activation lock is different than a passcode lock for her iPad. The former is established with her cellular provider as part of a service contract with that provider. The latter is something that she would have set up when she first got her iPad.

... so which one are you referring to?

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Activation Lock on IPAD's mom

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