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Scam ?m

I am getting emails looking official from Apple Support saying my account has been locked and I need to provide updated info or it will be permanently locked - that info includes my SS #. What gives - scam?

iPhone XR, iOS 12

Posted on Jul 7, 2019 3:31 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2019 3:59 PM

Yes it is a scam. Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies

Jul 7, 2019 4:24 PM in response to leland113

Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Scam ?m

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