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Hello, I downloaded an app and signed up to a monthly subscription but I no longer want it. When I go in to my settings to unsubscribe there isn’t an option to do so. I’m unsure what to do as if I just delete the app I’m still going to be charged for it
iPhone 6s, iOS 11
See the following:
View, change, or cancel your subscriptions - Apple Support
If you still can't view your subscriptions - Apple Support
"You might have subscribed directly with the provider and not through Apple. Learn how to get help with subscriptions not billed through Apple".
Then see the article I posted the link to: Get help with subscriptions not billed through Apple
"If you want to make changes or cancel third-party subscriptions, you might need to sign in to the company’s website".
Just deleting the app does not cancel the subscription.
Start here: View, change, or cancel your subscriptions - Apple Support
Correct. Subscriptions are associated with an Apple ID, not the presence of the app on the phone.
Can you please post a screenshot of the subscription options? I guess that you've already cancelled it.
If it says "Expires on" and offers you options to resubscribe, then the subscription is cancelled.
No, deleting the app is not enough.
You must cancel that subscription too: View, change, or cancel your subscriptions - Apple Support
Regards
Giulio
There isn’t an option for me to cancel it,this is my problem.
Ckuan 1 - Giulio 0... grrrr
Nice to meet you again :-)
Giulio
Please, contact Apple Support.
App subscriptions
