You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple id

i reseted my old ipad, but i don't remember apple id and it's password. i tried entering with other apple id but it still didn't work. what should i do?

iPad (3rd gen) Wi-Fi + Cellular (VZ)

Posted on Jul 10, 2019 8:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2019 9:21 AM

You need to find the Apple ID and Password, or the device will be useless.


Try this link for help: If you forgot your Apple ID - Apple Support


If this doesn't work, you'll need to find the original purchase receipt proving you are the original buyer of the iPad and with that ask Apple for help. Without that, Apple will not help you and if you can't remember the Apple ID, it will be time to buy a new iPad.


These things should always be written down somewhere for safe recall if needed.

1 reply
Question marked as Top-ranking reply

Jul 10, 2019 9:21 AM in response to natia288

You need to find the Apple ID and Password, or the device will be useless.


Try this link for help: If you forgot your Apple ID - Apple Support


If this doesn't work, you'll need to find the original purchase receipt proving you are the original buyer of the iPad and with that ask Apple for help. Without that, Apple will not help you and if you can't remember the Apple ID, it will be time to buy a new iPad.


These things should always be written down somewhere for safe recall if needed.

apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.