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Reset my ipad

I reset my old IPad and I try to set it up but I couldn’t because they asked me about my old Apple ID and I don’t remember the password so I need help

iPad (3rd gen) Wi-Fi + Cellular

Posted on Jul 17, 2020 11:35 PM

Reply
6 replies

Jul 18, 2020 10:37 AM in response to Mariaaltameemi

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


Jul 18, 2020 10:55 AM in response to Mariaaltameemi

I would just completely forget about doing ANYTHING with this over 8-year old iPad, now!

Here's why.

Tap and read my links below for my additional info about your old, over 8-year old iPad model.


"Sudden App Death” for Completely Res… - Apple Community


If you own OLD 8 and 9 Year Old iPad mo… - Apple Community



So Sorry & Best of Luck to You!

Reset my ipad

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