Reset password email
I just got an email saying someone successfuly reset my password but wants me to sign in. I’m leery of doing that- scams. Who can I contact to find out what’s going on??? Help
iPhone 7, iOS 12
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I just got an email saying someone successfuly reset my password but wants me to sign in. I’m leery of doing that- scams. Who can I contact to find out what’s going on??? Help
iPhone 7, iOS 12
If the e-mail do not address you with your Full Name, it's 100% scam.
Apple has your details on file and will always address you with your Full Name,
not Dear Customer, Dear Client, Dear Apple User, Dear your-email-address, ....
If the e-mail do not address you with your Full Name, it's 100% scam.
Apple has your details on file and will always address you with your Full Name,
not Dear Customer, Dear Client, Dear Apple User, Dear your-email-address, ....
The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.
You're welcome.
Have a read here: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Be vigilant.
Thanks it’s frustrating when you don’t know what’s happening and aren’t to tech savvy. Thanks.
Reset password email