You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing gift card balance

My apple store is missing $50 gift card balance. It was there yesterday. There were no accidental purchases. I logged out and in again. The money just vanished. Ideas?

Posted on Jul 10, 2019 6:32 PM

Reply
2 replies

Jul 11, 2019 5:08 AM in response to King_Penguin

Thanks. I figured it out. I signed up for a two free subscription and instead it bought it for a month. The charge came through after I went to bed last night. I’ll have to be more careful about the “free” 2 week trials and make sure that is what I am agreeing to. Thanks for your response though. Probably a common human error!

Missing gift card balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.