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Purchased within past 2 months from Apple On Line. Stopped working. How do I get a copy of the receipt before going to Apple Store for repair or do I need one?
No, purchase history is reporting "content" puchases you made after you created the Apple ID for that device, i.e. songs, apps, and so on. Nothing about hardware.
Contact Apple directly and ask them a copy of that document: Contact – Official Apple Support
Regards
Giulio
Are you referring to what you have purchased from the iTunes Store or the purchase of your iPod Touch?
Also, if you bought it online they should have sent you a receipt. Check your junk mail. And you can log into your account to see your hardware orders if you purchased it under your Apple ID.
If it was purchased 2 months ago I wouldn't worry about it. They will likely go on to a computer and check for approximate warranty coverage expiration. The coverage dates are approximate and the exact expiration date is supposed to be determined via the receipt date. But if the approximate expiration date is way into the future you should have no problem.
As an example, I had an issue with a Lightning cable. At the Apple Store an employee asked me what was the last device I purchased that came with a Lightning cable, which was my iPad Mini 4 that I had with me at the time. They looked up the coverage via the serial number, which would expire in about 7 months. And I got the replacement cable right then, although they wouldn't allow me to keep the retail box.
No, you don't need it for repair. At the Apple Store they can check your warranty coverage online.
But, I would ask Apple for a copy of that receipt, just in case... for the future.
Regards
Giulio
Is there anywhere online I can find my purchase history of this Ipod Touch?
Before you travel to an Apple Store for repair, unless you have already spoken to Apple and they diagnosed the phone for you, define “Stopped working”. Maybe there is a very easy fix.
If the purchase was made on the online store and they used their Apple ID they can also login and see their orders for the past 18 months.
But not the receipt, to my knowledge.
Regards
Giulio
But you can obtain it via that route.
Do I Need Receipt For Repair?
