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Itunes purchase error

Hi, i am trying to make a purchase with my credit card. But it wont let me to do it. Cannot complete this transaction.

iPhone XS Max, iOS 12

Posted on Jul 13, 2019 3:19 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2019 11:04 PM

If you are also getting a message to contact iTunes Support you should do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

Jul 13, 2019 11:04 PM in response to venkat273

If you are also getting a message to contact iTunes Support you should do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Itunes purchase error

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