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Find my I phone

I have received an email advising me that find my iPhone has been switched off.

However it relates to a phone that I am not aware of. I.e it isn’t my phone

should I be concerned?

Thanks

iPhone X, iOS 12

Posted on Jul 14, 2019 12:48 PM

Reply
3 replies

Jul 14, 2019 1:10 PM in response to galson1

Sounds like a scam/phishing email. Does it contain a link for you to sign in somewhere? If you didn't sign in anywhere, there is nothing to worry about.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com

Find my I phone

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