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Billing address on app store

The AppStore keeps asking me to put in my password to get into my billing information and when I do the password I do it over and over and nothing will download. Even if it’s free it will ask for it. It will do it I need to update an app. So why is the AppStore asking for the billing information. Please help me fix it. Yes I’ve already reset my phone

iPhone 8, iOS 12

Posted on Jul 24, 2019 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2019 3:55 PM

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


3 replies
Question marked as Top-ranking reply

Jul 24, 2019 3:55 PM in response to maclane48

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


Billing address on app store

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