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Verification required loop OMG!!!!!

Long story short: I cannot download even free apps from app store.


Long story: I had 2 app purchases ( any time cancel type) which had monthly subscriptions. And I have cancelled those subscriptions from app store itself & removed my payment card from itunes. I still use these apps since I can use the subscription till next month expiry. So , now when I try to download any free apps, it is showing ' Verification required' then when I click it will show my address -click ok, then back to App store, this loops continues.


I never had this issue before when ever I try trial versions of any apps.




System: Iphone Xs

IOS 12.4

July 29th 2019

iPhone XS

Posted on Jul 29, 2019 10:06 PM

Reply
4 replies

Jul 30, 2019 12:38 PM in response to King_Penguin

  1. restarted App store
  2. restarted phone itself
  3. changed password
  4. logged out and logged in again

all of these so far.......


By looking all over the web , some forum suggested to look payment history and I found both of my subscriptions under a section named ‘pending’ and it is showing some amount. So it may look like app store did not process the payment when I had my card in file when I purchased??? so this is a bug??

Verification required loop OMG!!!!!

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