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where can my child find the family sharing apps?

I have family sharing enabled with purchase sharing “on” and with my daughter’s iPad on screen time. I would like her to download a game that I have purchased previously (the game supports family sharing). But when I go on her iPad’s App Store, her account details on the “today pane” does not appear. This is where she should be able to find all the family members and then download the purchased apps.

What am I missing? Where can she find her family members and their apps?

Thank you for your help!

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Aug 3, 2019 12:58 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2019 10:42 AM



Here are Knowledge Base links covering Family Sharing and kids. Perhaps you will find where things are going off the rails in one of these.

https://support.apple.com/en-us/HT201084

https://support.apple.com/en-us/HT201089

https://support.apple.com/en-us/HT208982


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 5.3; iPad Air 2 & iPhone 8+, iOS 12.4; TV 4th Gen, tvOS 12.4;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 3, 2019 10:42 AM in response to ChrisMeylan



Here are Knowledge Base links covering Family Sharing and kids. Perhaps you will find where things are going off the rails in one of these.

https://support.apple.com/en-us/HT201084

https://support.apple.com/en-us/HT201089

https://support.apple.com/en-us/HT208982


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 5.3; iPad Air 2 & iPhone 8+, iOS 12.4; TV 4th Gen, tvOS 12.4;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

where can my child find the family sharing apps?

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