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Camera TrueDepth

Why did my camera stop working? How to fix it?

iPhone X

Posted on Aug 3, 2019 8:48 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2019 8:52 AM

We can't diagnose that issue remotely. See this support guide:--> If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support

If you get no help, have your X inspected at an Apple Store or AASP:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio


2 replies
Question marked as Top-ranking reply

Aug 3, 2019 8:52 AM in response to Sladicheg

We can't diagnose that issue remotely. See this support guide:--> If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support

If you get no help, have your X inspected at an Apple Store or AASP:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio


Camera TrueDepth

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