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Can someone please give me contact details of the billing section, I had an unauthorized payment of R59.99 from iTunes this morning around 5am, I don’t know what is it all about, however what I know I never purchased anything, I need my money back.
iPhone 7
If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage) : See your purchase history in the App Store or iTunes Store - Apple Support
and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support
contact the card issuer.
If it does show on your iTunes account's purchase history, and if you claim you didn't buy it (I assume you've changed the account's password if you are saying it's been hacked), you can contact iTunes Support via http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage) : See your purchase history in the App Store or iTunes Store - Apple Support
and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support
contact the card issuer.
If it does show on your iTunes account's purchase history, and if you claim you didn't buy it (I assume you've changed the account's password if you are saying it's been hacked), you can contact iTunes Support via http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
Where are you seeing this 'talk about music payment' ? All iTunes purchases (music, apps, films etc.) will show as 'iTunes.com' on a credit card statement.
Depending upon where you are/aren't seeing the alleged purchase contact the relevant people - obviously nobody on here can refund anything.
It talk about music payment, I don’t have music on y iPhone, how do I subscribe to music whereas I don’t have music on the phone or even play music on iTunes.
i need my money back
Unauthorized payment
