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IPhone 8+ earphones not working

i recently bought an iphone 8 plus. i have been trying to play music using my earphones but its not working. the music keeps playing from the phone an not earphones. kindly help

iPhone 8 Plus

Posted on Aug 7, 2019 3:49 AM

Top-ranking reply

MrBill3

Level 10

104,080 points

Posted on Aug 7, 2019 3:49 PM

Hello,

Start here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If no help, try this:

1) Open the Control Center

2) 3D press (or long press) on the music controls

3) Select the output option (little up-arrow with circles)

4) Select headphones

Good luck.

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IPhone 8+ earphones not working

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