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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I received and email today that my Apple ID had been compromised and it was locked and that I should click on a web site provide to change it. I believe didn't and wanted to let others know of this possible scam. Has anyone else received a similar email recently?
This happens a lot. This is a scam. Do not respond to it in any way. You account has not been locked: they are trying to trick you into signing into their site with your ID and password.
General information:
Real emails from Apple always address you by name and come from the apple.com domain, not some address that happens to have 'apple' in it somewhere. If you hover the cursor over any links without clicking on them the actual URL will show as a tooltip and if it's genuine it will be to an apple.com URL. Apple will never ask you to 'verify' your address, account or details in an email and will never send you messages telling you that your account has been or is about to be locked.
If Apple ever do have to lock your account for security reasons they won't tell you: they will wait for you to find out and contact them.
If you are told that an unauthorised purchase has been made from your iTunes Store account, check it by going to your account in the Store directly. Do not follow any links in this or indeed in any unexpected email.
If you ever get an email or a pop-up message telling you a 'virus' or 'malware' has been detected on your computer, it's a scam - it's impossible to check for this remotely. Again, don't follow anything of this sort up.
If you are uncertain about an email you can post it here (copy and paste, not as an image) and we can check it - however make sure to remove your own email address if it's showing, never post that in the forums.
You can report fraudulent emails to Apple by forwarding them as an email attachment to reportphishing@apple.com
This happens a lot. This is a scam. Do not respond to it in any way. You account has not been locked: they are trying to trick you into signing into their site with your ID and password.
General information:
Real emails from Apple always address you by name and come from the apple.com domain, not some address that happens to have 'apple' in it somewhere. If you hover the cursor over any links without clicking on them the actual URL will show as a tooltip and if it's genuine it will be to an apple.com URL. Apple will never ask you to 'verify' your address, account or details in an email and will never send you messages telling you that your account has been or is about to be locked.
If Apple ever do have to lock your account for security reasons they won't tell you: they will wait for you to find out and contact them.
If you are told that an unauthorised purchase has been made from your iTunes Store account, check it by going to your account in the Store directly. Do not follow any links in this or indeed in any unexpected email.
If you ever get an email or a pop-up message telling you a 'virus' or 'malware' has been detected on your computer, it's a scam - it's impossible to check for this remotely. Again, don't follow anything of this sort up.
If you are uncertain about an email you can post it here (copy and paste, not as an image) and we can check it - however make sure to remove your own email address if it's showing, never post that in the forums.
You can report fraudulent emails to Apple by forwarding them as an email attachment to reportphishing@apple.com
It might be a good idea to do that as a precautionary measure.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
Yes I received an email as well.
I received ,I think the same message but with my name, that somebody use my account but with my second email Adresse not with the good one. Should I change my password? Thank you.
Possible Email Scam
