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Subscription refund

Can i get a refund for a subscription that i paid from another device ? I had an app that requiered subscription and the first 7 days was free, after that i had to pai. So i deleted the app and the card info, but did not stop the subscription.

iPhone 7 Plus

Posted on Aug 11, 2019 1:32 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2019 2:25 AM

Deleting an app won't stop a subscription, it only deletes the app, subscriptions have to manually stopped : View, change, or cancel your subscriptions - Apple Support


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

2 replies
Question marked as Top-ranking reply

Aug 11, 2019 2:25 AM in response to AlecsMos

Deleting an app won't stop a subscription, it only deletes the app, subscriptions have to manually stopped : View, change, or cancel your subscriptions - Apple Support


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Subscription refund

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