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Ashlyn_21 Author

Level 1

4 points

Not enough info to reset security questions

I have tried everything to reset my security questions to log in to my iCloud but it says there is not enough information to do so. What do I need to do?

iPhone 6s

Posted on Aug 14, 2019 11:07 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Aug 14, 2019 11:18 PM

Contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

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Not enough info to reset security questions

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