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Subscriptions

Hi, for some reason i paid for three apps without me knowing it. I cancelled subscriptions myself a long time before and i don't even have those apps on my phone anymore. But payments were made automatically, even though they wasn’t supposed to be made. What should i do , can i return my money somehow? It doesn’t seem fair to me. Please, help.

iPhone 8

Posted on Aug 16, 2019 7:02 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2019 10:56 PM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Aug 16, 2019 10:56 PM in response to kruzach

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Subscriptions

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