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Restoring IPAD with activation lock to apple ID that can't be accessed

My mother passed away and we are wanting to restore her IPAD that wasn't used for years. After restoring, the activation lock is in place with her Apple ID that none of us have access to nor her email to reset password.


What option do we have to restore the IPAD to factory condition with no need for apple ID to use?


Matt

iPad mini 3 Wi-Fi, Cellular

Posted on Aug 18, 2019 8:44 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2019 8:49 PM

Supply Apple with it, its purchase receipt, her death certificate, and proof that you're its legal owner.


(173734)

1 reply

Restoring IPAD with activation lock to apple ID that can't be accessed

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