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On the macbook air mojave 10.14.5 the screenshot function is not working. How can that pathway be repaired?
Not working?
shift command 5 —see> Options
shift command 4
shift command 3
How to take a screenshot on your Mac - Apple Support
Not working?
shift command 5 —see> Options
shift command 4
shift command 3
How to take a screenshot on your Mac - Apple Support
I have the same issue.
If I attempt to use the screenshot icon in dock, nothing happens, and I can receive the message that Screenshot is not responding.
Cmd/shift/5 may work, but gets a full screen, and not a selected window.
Now it's next to useless.
Let me clarify the "not working" statement my students received new computers and I tried to have them code a designated area where to put the images in terminal but they could not execute the command. Then I tried to have them reset their defaults in services and that did not work. The students can not take any form of a screen shot and are unable to record their screen using quicktime player. Does anyone have any thoughts on how to fix the pathway? I understand how to take a screenshot and keys that need to used to do so; however, every-time a student attempts it- they receive an error code. Anyone have any thoughts??
RosebowlTeacher_14 wrote:
I tried to have them code a designated area where to put the images in terminal but they could not execute the command.
Then I tried to have them reset their defaults in services and that did not work.
Maybe if you can copy and paste the terminal code—we can work backwards. It sounds like this is the issue.
The shift command 5 interface lets you choose options for destination of screenshots—no terminal code is required.
I agree that probably a wrong command at the Terminal is part of the problem; in Mojave it is no longer needed, anyway, since all the options are accessible from the Screenshots application.
This usually summoned with command-shift-5. Since the shortcut is apparently not working, I see two ways of approaching it:
a) following leroydouglas suggestion try to work back from the terminal command. In that vein, probably just deleting whatever settings you created is best:
defaults delete com.apple.screencapture
b) Launch the Screenshots application manually, using Spotlight or merely by double clicking it in the Finder (it is either in /Applications or /Applications/Utilities, not at my mac now to check which of the two)
Click Options and set things the way you want.
pS if the application starts as above but not with the shortcuts go to System Preferences->Keyboard->Shorttcuts to ensure they are active
Did you restart your mac?
If you did and the problem didn’t go away:
a) restart in Safe Mode; does Screenshots work in Safe Mode?
b) restart normally; is it working?
If not, please run Etrecheck and post its full report here.
Use the “additional text” button and paste the report into the text box.
You seem to be confusing command-shift-5 with command-shift-3.
Command-shift-5 lets you access the numerous options to choose what to to: record, take screenshot of a selection, set a timer..
Cmd/Shift/3 produces 'You can't open the application "Screenshot.app" because it is not responding.
As does
Cmd/Shift/5
'Not responding' is a bad thing to do.
Screenshots
