You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

ITunes Store

I can’t connect to iTunes Store using my iPhone 6s.it is updated to 12.4 and I tried troubleshooting but still not working

Posted on Aug 27, 2019 5:24 AM

Top-ranking reply

Level 10

684,615 points

Posted on Aug 27, 2019 7:47 AM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

View in context

Similar questions