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Change Apple ID on iPad forgot old Apple ID password

forgot Apple ID and when try to reset it showed last 4 digits I do not recall for any phone I have had. Created new Apple ID but cannot change Apple ID on iPad without knowing password for old Apple ID.

iPad Pro 11-inch Wi-Fi

Posted on Aug 29, 2019 1:50 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2019 1:57 AM

If you are referring to activation lock creating a new account won't help, you will either need to reset the account's password or contact Support to remove the account (if you bought the iPad new and have its receipt).


If you can't reset the account's password yourself : If you forgot your Apple ID password - Apple Support

contact Support and see if they can help you reset it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Aug 29, 2019 1:57 AM in response to Cluelessme

If you are referring to activation lock creating a new account won't help, you will either need to reset the account's password or contact Support to remove the account (if you bought the iPad new and have its receipt).


If you can't reset the account's password yourself : If you forgot your Apple ID password - Apple Support

contact Support and see if they can help you reset it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Change Apple ID on iPad forgot old Apple ID password

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