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My mic doesn't work in the phone call

My mic doesn't work in the phone call but working in the face time call and voice note




​[Re-Titled by Moderator]

iPhone 6

Posted on Aug 29, 2019 4:01 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2019 4:03 AM

Different mics are responsible for different actions on an iPhone.

To exclude a software bug, restore your iPhone to factory settings and set it up as new. Make sure you back it up before the restoring process.

If the issue remains, schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider for diagnostics and possible repair.

1 reply
Question marked as Top-ranking reply

Aug 29, 2019 4:03 AM in response to hosam146

Different mics are responsible for different actions on an iPhone.

To exclude a software bug, restore your iPhone to factory settings and set it up as new. Make sure you back it up before the restoring process.

If the issue remains, schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider for diagnostics and possible repair.

My mic doesn't work in the phone call

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