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I have had my iphone xs max coming up to a year now, and I have experienced no issues up until yesterday. I noticed when I was typing a message it started to swipe off the apps and pressing keys on the keyboard. It has since got worse and repeated itself more consistently. I have tried to clean my phone, took off screen protector, restarted phone, factory reset my iphone and nothing seems to be stopping it I'm unsure what to do now?
iPhone XS Max
Hey Lucy,
This is currently happening to me too. Your phone, if still under warranty, should qualify for a free replacement screen. It’s a known issue and really frustrating. Your phone may work regularly again, but you’ll start to lose the ability to use touch commands on areas of your screen (for example, letters and numbers on your keyboard will no longer respond to touch). Get down to your local Genius Bar before your warranty expires and get your phone fixed. It sucks but they should fix it for free if what you’re experiencing is part of the known issue, which it sounds like it is.
My phone is with the repair center now getting fixed, provided it can be fixed.
HTH!
Hey Lucy,
This is currently happening to me too. Your phone, if still under warranty, should qualify for a free replacement screen. It’s a known issue and really frustrating. Your phone may work regularly again, but you’ll start to lose the ability to use touch commands on areas of your screen (for example, letters and numbers on your keyboard will no longer respond to touch). Get down to your local Genius Bar before your warranty expires and get your phone fixed. It sucks but they should fix it for free if what you’re experiencing is part of the known issue, which it sounds like it is.
My phone is with the repair center now getting fixed, provided it can be fixed.
HTH!
Click on the Contact Support link at the top right of this page and start the service process.
will they also fix your phone if your screen is cracked ??
You will be charged for replacing the cracked screen.
iphone xs max ghost touch
