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how to recover an ipad

I am trying to reset an ipad was used by my employee and I dont have the password. It is listed in my account, but I cant find a way to reset it.

Posted on Aug 30, 2019 10:04 AM

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Posted on Aug 30, 2019 10:12 AM

By password, you mean the screen unlock passcode?


In what account is it listed in, your iCloud account?


Try following the steps here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

4 replies

how to recover an ipad

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