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how do i take off the activation lock if it says hello

I got a phone and theres an activation lock on it and the person doesn't have access to the email or password


iPhone SE

Posted on Aug 30, 2019 2:26 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2019 2:40 PM

Have the person try the below.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If the previous owner can't log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account, the device is useless. Ask for a refund. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

1 reply
Question marked as Top-ranking reply

Aug 30, 2019 2:40 PM in response to TheSupremeKing_45

Have the person try the below.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


If the previous owner can't log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account, the device is useless. Ask for a refund. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

how do i take off the activation lock if it says hello

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