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iTunes account

How can I get my money back? Someone hacked into my account

iPhone 6s

Posted on Aug 31, 2019 6:45 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2019 8:21 PM

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement --> https://support.apple.com/HT201382


If the charge was to a credit card or to your bank, contact your bank or card company about fraud. Apple does not handle that.


If you think your Apple ID has been compromised - https://support.apple.com/HT204145


If you still have problems,

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



2 replies
Question marked as Top-ranking reply

Aug 31, 2019 8:21 PM in response to whitewolf8816

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement --> https://support.apple.com/HT201382


If the charge was to a credit card or to your bank, contact your bank or card company about fraud. Apple does not handle that.


If you think your Apple ID has been compromised - https://support.apple.com/HT204145


If you still have problems,

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232



iTunes account

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