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My daughters phone says your account has been disabled in the App Store and iTunes

My daughters phone says your account has been disabled in the App Store and iTunes

iPhone XR

Posted on Sep 2, 2019 10:48 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2019 10:51 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

3 replies
Question marked as Top-ranking reply

Sep 2, 2019 10:51 AM in response to Missy0610

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

My daughters phone says your account has been disabled in the App Store and iTunes

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