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Hello! I bought an album in iTunes, but for some reason I can’t access it. payment has passed.
If that is the album you bought : Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support
If that is the album you bought : Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support
a version of this album is still in the store. I didn’t hide anything. He still hasn’t appeared in the purchased albums, I can’t download it again, because he’s simply not on the list of purchased songs. But in iTunes on the computer, it is in the list of paid goods. But it is also missing in iTunes and on the computer.
There is no album in itunes on the computer either. I can’t access it from any device, however, the money for the purchase was also debited from the itunes store, if you find it, then “purchases” is written opposite each song. I can neither download it again nor buy it again. Just some kind of glitch ...
How you redownload past purchases is in the link in my first reply - assuming you haven't moved countries, it's the exact same album, and you haven't hidden it. If you are 100% sure it's the same album contact iTunes Support
Here's how I download it again?
This album is not displayed on my purchased songs. I can’t download again. I clarify that the check for the purchase of this album came by e-mail.
The version of the album that you bought is still in the store ? You've checked to see if you've hidden it ?
A version of the album might still be in store, it doesn't necessarily mean that it's the same version that you bought.
I don’t think so. I bought it the other day. I am sure that this is all that version.
If it's in iTunes via your computer, just plug your iPhone in and manually add it to your phone's library.
Music
