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I received an email stating my iCloud account will be closed. They need my social security number. Need verification

How do you know if an email from Apple ID is authentic?

iPhone XR

Posted on Sep 9, 2019 7:17 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2019 7:19 AM

It's a scam. Apple will never ask for your SS#.

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

3 replies
Question marked as Top-ranking reply

Sep 9, 2019 7:19 AM in response to Raerose2

It's a scam. Apple will never ask for your SS#.

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

I received an email stating my iCloud account will be closed. They need my social security number. Need verification

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