You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ATX-Meg Author

Level 1

14 points

iphone xr has a continuous spinning screen

iPhoneXR has a continuous spinning wheel and won't allow me to turn off, reboot, etc. Screen keeps spinning. I charged phone to ensure power is available.

iPhone XR

Posted on Sep 15, 2019 1:16 PM

Top-ranking reply

lobsterghost1

Level 10

147,488 points

Posted on Sep 15, 2019 1:21 PM

Did you use the correct method to reboot?

Tap and quickly release the volume up button

Then tap and quickly release the volume down button

Then press and keep holding the power button (keep holding past the swipe to power off) until you see the Apple Logo, then let go.

View in context

iphone xr has a continuous spinning screen

Similar questions