Can't update because it says my phone is not connected to the internet

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hankaberle Author

Level 1

18 points

Can't update because it says my phone is not connected to the internet

I can't update my watch because it falsely say's my phone is not connected to the internet. Why?

[Re-Titled by Moderator]

Apple Watch

Posted on Sep 19, 2019 3:35 PM

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Answer 1

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hankaberle Author

Level 1

18 points

Sep 19, 2019 4:24 PM in response to Denise Woodcock

I had to reset the network settings on my phone which solved the problem.

thanks for your suggestion.

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Answer 2

Sep 19, 2019 3:46 PM in response to hankaberle

Switch your phone to Airplane Mode for a couple of minutes and see if that solves it, if not re-boot the phone which may work. Fingers crossed for you.

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Can't update because it says my phone is not connected to the internet

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