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msravenwoman Author

Level 1

4 points

update request times out

try to update my MacBook air to the newest mojave version and the update keeps timing out before it finishes. 335.7 mb of 1.25 gb is as far as the update gets before nothing else happens

MacBook

Posted on Sep 30, 2019 12:57 PM

Top-ranking reply

Eau Rouge

Level 8

42,590 points

Posted on Sep 30, 2019 2:57 PM

Are you using WiFi to download, it is often better to use a cabled connection if you can, this will provide a quicker download and more stable connection.

What update was it that you wanted to download, you can also download the Supplemental Update 2 from here,

https://support.apple.com/kb/DL2015?viewlocale=en_US&locale=en_US

and if you want the Combo update Luis mentions,

https://support.apple.com/kb/DL2010?viewlocale=en_US&locale=en_US

once the download completes double-click to install.

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update request times out

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