You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Id isn't same

So forgive me if this is silly, new to Macs and Apple all together. But I tried to change my ID and updated in preferences and everything, however now when I try to access the app store or anything, I have my old ID listed there and I have to sign in with the new ID. What am I missing?

Posted on Oct 5, 2019 8:58 PM

Reply
9 replies

Oct 5, 2019 9:52 PM in response to prd_mommy

A few questions.

Are you sure you don’t have more then one Apple ID.

Not I think so, are you sure?

Have you ever used more then one email for Apple?

Try this site

https://iforgot.apple.com/appleid#!&section=appleid

Now even if you have more than one, no worries

Hello Family Sharing. Just consider yourself family.

https://www.apple.com/family-sharing/


Best of luck

Oct 6, 2019 6:38 AM in response to prd_mommy

If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


All purchases made using an Apple ID are tied to the ID. Delete the ID and you will need to download them using your new ID. Make sure you sign out from the places in the 4th link before deleting the ID.


How to delete your Apple ID account


Apple ID – How to Delete


Delete Apple ID (new)


What to do after you change your Apple ID or password - Apple Support     


You are entitled to 90 days of telephone support from Apple. Try contacting them.


Apple Support Contact


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat



Oct 6, 2019 9:37 PM in response to Eric Root

I changed it here


Mac with OS X Mountain Lion or later, or Windows PC

  1. Go to the Apple website.
  2. Click , then click  Account.
  3. In the Account Settings section, click Apple ID and password.
  4. Enter your updated Apple ID and password.


and in iCloud and system preferences but system preferences is still showing the old ID... I don't get it... may have to hit support up tomorrow...


Apple Id isn't same

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.