You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my apple tv will not turn on with the remote. The remote is adequately charged. if i removeand the reinsert the power cable the apple tv blinks and the turns on.

Recently, My Apple TV will no longer turn on with the remote. The remote is charged. If I remove and reinsert the power cord the Apple TV blinks and turns on. I tried resetting the Apple TV but it did not help.

Apple TV 4K

Posted on Oct 12, 2019 11:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2019 11:34 PM

There have been a number of complaints about this. However it appears that using the touchpad will no longer turn on the ATV, you have to press the Home or Menu buttons. If those don't work either then it's to be hoped that a firmware update (which has been suggested is in the pipeline) will fix it.

3 replies
Question marked as Top-ranking reply

Oct 12, 2019 11:34 PM in response to Clarencefromscottsdale

There have been a number of complaints about this. However it appears that using the touchpad will no longer turn on the ATV, you have to press the Home or Menu buttons. If those don't work either then it's to be hoped that a firmware update (which has been suggested is in the pipeline) will fix it.

Oct 13, 2019 8:14 AM in response to Roger Wilmut1

Thanks, it works! I will use this workaround. This is a sign of what’s happening at Apple unfortunately. I bought an iPad Pro and it came with a cable that only charges it. Pay their premium price and I have to buy a cable to sync it? They want you to use Airdrop and NFC but it doesn’t do a good job. Their software updates are a joke. Two or three iterations are needed before they get it right? What happened to quality and testing your products rather than having the public do the work for you? Apple is not the same company I started out with. Steve Jobs would fire the lot of these yahoos.

my apple tv will not turn on with the remote. The remote is adequately charged. if i removeand the reinsert the power cable the apple tv blinks and the turns on.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.