You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Having issues downloading Catalina OS onto mac mini. Software update in system preferences shows "1" update available but when I click on it, it comes back with "YOUR Mac is up to date - macOS mojave 10.14.6."
Also, when I try downloading using the App Store, I get the following:
and on the system preferences icon it still shows I have "1" update
I checked the mac for compatibility & storage space and it's more than fine.
Any ideas?
Mac mini, macOS 10.14
try to confirm if SOCKS proxy turned on. You can check that by going system preferences>network> wi-fi (or ethernet)> advanced> proxies > and untick SOCKS proxy. While on the same menu I also would advise you to select the option "TCP/IP" and click on "renew DHCP lease"
and last but not least to try to do safe mode and to reset smc, here's the articles for that:
Since it's persisting after all those TS steps I would advise you to try to update this way: https://support.apple.com/en-us/HT204904
word of advice, do a backup first
Tried all of the above and I am still getting the same response. Thank you MittensPS none the less.
My Mac Mini is a late 2012 model (which meets the upgrade requirement) but i'm starting to think it just might be borderline .
It worked!
mac mini cannot find catalina update'
