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?fake emails, Oct.25,2018

Received email today stating my Apple ID has been locked, and that need to update and validate my billing info by using the blue button at bottom of email labelled ‘unlock’. Is this a valid email or not? Thank you

iPhone 8, iOS 13

Posted on Oct 25, 2019 3:29 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2019 3:31 PM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Oct 25, 2019 3:31 PM in response to GWtheWind-1280

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

Oct 25, 2019 4:11 PM in response to GWtheWind-1280

Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

?fake emails, Oct.25,2018

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